Let’s be honest – if something goes wrong we are happy to moan and tell everyone, it gives us great pleasure “spreading the word”. It’s our natural way for getting back at things when we can’t control the situation.
But what about if we have great service? Do we tell as many people? Probably not!
This post today, is getting some of that balance back for me. I’ve purchased a number of things lately for my home from Dwell. They have been BRILLIANT. Sales staff have been knowledgable, happy to help and service with a smile, a rarity these days particularly on a Saturday morning!
They have kept me updated on my delivery using modern communication. I organised my delivery slot simply using text and had the option to select from four different days and choose between morning/afternoon. They even called 30 mins before arriving. BRILLIANT.
If you are local to Milton Keynes, then you can Pay & Collect – they will give you an address to go to another location in MK so that you don’t have to pay a delivery charge – I’ve used that recently and it was completely hassle free! However, if you had seen how big the item I was trying to get into my VW Scirocco plus my Mum too…..well I’ll let my Mum tell you that story! But we got it home.
Here’s my new dining table from Dwell – I’m truly, madly, deeply in love with!
Dwell have some fun fabulous items, here are a few other things that I’ve got my eye on! (even better they have a 50% sale on that ends 23rd April)
Pink Cow Art
Was £149, now £99
Alexander McQueen would love these Skull candles, they come in pink, black or my favourite silver.
Was £39.95, now £34.95
I think this next one is brilliant, and I’ve sat on one of these in the waiting area at the warehouse. Stylish sofa bed that has a great base to act as a bed for those odd nights when guests are staying!
Pisa Soda bed – available in White, black, tan and cream.
Was £349, now £299
And my last one, to stay with the Patriotic theme from last month. Not in the sale but I love!
Have you had great service? Why not tell us about it (link to blog here🙂